As I write this, in the last twenty-four hours the much hyped Web 2.0 hasn't exactly lived up to it's AJAX Ruby-Railed star power like I would like it too, like I would think it should. These applications that I use to do business have been kaput completely unreachable for one reason or another.
Basecamp, Backpack and Blinksale are all apps my clients and I use to manage business. Unfortunately these centrally hosted members of the Internet Brat Pack have been kaput and completely unreachable. Needless to say, when this happens it's difficult to conduct business.
And while I'm ranting about subscription services let me remind everyone that Cingular is the official phone service of Hell, put on this Earth by the Prince of Darkness herself. I am so, so close to declaring a fatwa on Cingular Death to the call dropping infidels! Death to the three-day-late voicemail Cingular! Death to Steve in accounting, who single-handily came up with the idea for charging a $150 penalty for breaking a two-year contract! Grrrr, Steve, I hate you so much.
Before all the zealots and Bleeched Peridot on Pavement groupies rain down their otaku devotion, let me say that outages and crashes are not unique to the spanking new Web 2.0, but this is the first time it's impacting my ability to get things done. In the last ten years I have managed to steer clear of being caught in a large IT network of managed computing. I've always been a part of small tactical departments that were able to operate independently of poorly managed systems with brand names like Microsoft and Novell.
Bratpack Apps definitely have the Independents Day appeal and maybe that's why it's easy to forget that my account is just one tiny part of a larger, possibly Enterprise level system. It's kinda like that one time when Neo came out of his gooey Matrix comma and realized that he was nothing but a human Duracell inside a homosapienÂ power plant the size of Rhode Island.
Despite these current circumstances I would not trade these applications in for their big brother equivalent, I don't think anything from Redmond and the like necessarily have a better track record but it does have me thinking that maybe there is such a thing as outsourcing too much business management, no matter how real-time hip and helpful it is. Perhaps these questions are better left to science but this is a thought I typically chew on at the eleventh hour of my eight-hour work day.
I wonder if the better solution would be to crack open a fresh Moleskin, unscrew the lid on the Mont Blanc and use my own internal God-given asynchronousity.